Have Questions?
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Our customer experience team is happy to help with orders, returns, gifting, or anything Motley Brew.
Get in touch with Motley Brew
Have questions about your brew, an order, or what to try next? Our team is just a message away, ready to help you with thoughtful guidance and warm support—because every good cup starts with the right conversation
Contact
Office
No 231/9 Block 3, Kerala, India 682504
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Good to know
Here are some quick answers to common questions. If you need more help, don’t hesitate to reach out.
Orders & Shipping
Orders placed before 2 PM IST are typically dispatched the same day. Standard delivery takes 3-7 business days depending on your location. Once your order ships, you’ll receive a tracking link via email and SMS. For any shipping concerns or delays, please contact us at customerservice@motleybrew.in with your order number.
Returns & Refunds
We accept returns for unopened products within 7 days of delivery. If you receive a damaged or incorrect item, please email us immediately with photos at customerservice@motleybrew.in .
Refunds are processed within 5-7 business days after we receive and verify the returned product. Shipping charges are non-refundable unless the return is due to our error.
Subscriptions
You can manage your subscription anytime through your account dashboard. To pause, skip a delivery, or cancel your subscription, simply log in and adjust your preferences. Changes made before the 25th of each month will apply to your next delivery. If you need assistance with your subscription, reach out to us at customerservice@motleybrew.in
Wholesale & Distributorship
Interested in partnering with Motley Brew for wholesale or distribution? We’d love to hear from you. Please fill out the contact form above selecting “Distributorship” or “Bulk purchase,” or email us directly at customerservice@motleybrew.in .
Include details about your business, location, and expected order volume, and we’ll get back to you within 2-3 business days.